Frequently Asked


Dumpster Rental FAQ's

How can I rent a dumpster?

There’s many ways you can get to a dumpster. One of them is by calling our main line at 408-497-6786. You can also fill out the form on our “get a free quote” section, or by clicking on any rent button on this website.

What is your smallest container?

Our smallest container is the 10 yard box. It is 8 feet wide, 14 feet long, and 32 inches tall. It is best used for dirt, concrete, and general debris. We also use our 10-yard boxes to deliver materials such as gold sand, base rock, drain rock, and utility sand.

What is your biggest dumpster?

Our biggest dumpster is the 40 cubic yard. It is 8 feet wide, 22 feet long, and 6.5 feet tall. It is best used for large home or building renovations.

What size dumpsters do you have?

We have 10 yard, 20 yard, 30 yard, and 40 yard dumpsters.

Are there any weight limits?

There is no weight limit for dirt or concrete in our ten yard containers. As for debris containers, there is a weight limit on each one of them. For example, our 10 yard dumpster includes up to 1 ton of dumping fees. Our 20 yard container includes up to 2 tons of dumping fees. Our 30 yard dumpster includes up to 3 tons of dumping fees. And our 40 yard dumpster includes up to 4 tons of dumping fees.

Can I pay cash?

In special situations yes you may pay cash. But we will still need a credit card on file just in case there are any overweight fees or any not allowed items on your dumpster.

Are there any not allowed items?

Yes there are. Items such as oils, wet, paint, chemicals, and car batteries are not allowed in our dumpsters.

Are there any extra feet items?

Yes, there are extra fee items such as tires, mattresses and sofas.

What happens if I go over the weight limit?

If you go over the weight limit, there will be a prorated charge based on her current overweight fees. If you go over half a ton we will multiply our current overweight ton fee times .5 and that will be the amount charged to your credit card.

Can I request same day delivery?

Sure! We offer same-day delivery on most days of the year, without any extra charge.

For how long can I keep the dumpster?

You can keep the dumpster for up to seven days.

What if I needed for an extended period of time?

In that case, it would depend: if you need it for more than a week, let’s say just a couple extra days there will be an extra fee per day. If you need a dumpster at your job site longer than that you can always give us a call and we’ll give you a special rate.

Junk Removal FAQ's

What is Junk removal?

Junk removal, also known as waste removal service, is a service that specializes in the collection, transportation, and final disposal of all types of unwanted items, trash, and debris.

How can I schedule an appointment for Junk Removal service?

You can schedule your Junk Removal service right here on this website or by calling our direct phone number (408) 497-6786. It is important to schedule an appointment in advance to ensure that the iDumpster team is available on the date and time you need.

How can I prepare my unwanted items for collection?

It is recommended that you group your unwanted items in an accessible area for the iDumpster Junk Removal team. If possible, disassemble large items to make loading into the truck easier. It is also recommended that you remove any valuable items or personal belongings before collection.

What payment methods can I use to hire this service?

We accept all available payment methods: credit card, debit card, cash, and others. However, for your safety and ours, we appreciate if you make your payments with a credit card.

What items can I dispose of with this service?

iDumpster Junk Removal can help you dispose of a wide variety of unwanted items, including old furniture, appliances, construction debris, trash, and other bulky items.

What happens to my unwanted items after they are picked up?

After your unwanted items are picked up, they will be taken to a recycling center, landfill, or waste disposal facility, where they will be properly processed according to their type and disposed of responsibly.

What happens if my unwanted items are in a hard-to-reach area?

If your unwanted items are in a hard-to-reach area, such as a basement, attic, or backyard, it is recommended that you inform us in advance. We may need specialized equipment to access and transport your unwanted items.

Can extra charges apply to this service?

Yes, to know all the details regarding possible extra charges, please contact our direct line and an agent will answer all your questions.

How much does Junk Removal service cost?

The cost of Junk Removal service can vary depending on the quantity and type of items you need to dispose of. It is recommended that you request a quote to get an accurate estimate.

What if I have hazardous or chemical items?

If you have hazardous or chemical items, it is important to inform the iDumpster Junk Removal team in advance. Some hazardous items, such as batteries, chemicals, and electronics, may require specialized disposal.

What if I need to regularly dispose of unwanted items?

If you need to regularly dispose of unwanted items, we offer recurring service plans that can be customized to meet your needs and may include scheduled pick-ups at regular intervals. Call us at our phone number (408) 497-6786 and ask about these plans.

What is the coverage area of your Junk Removal service?

We serve the entire Bay Area and nearby cities. To determine whether our service covers the location you need, please call us and we will be happy to assist you.

Materials FAQ's

What kind of materials do you offer?

With this service of sale and delivery of construction materials, you can buy and receive a wide variety of materials and supplies that you need for your construction or renovation project and others. This can include Base Rock, Drain Rock, and Utility Sand.

How can I pay for the materials I purchase?

We accept different payment methods. But for your safety and ours, we recommend paying for your order with Credit Cards.

Are the materials you sell of high quality?

Of course. iDumpster ensures to deliver high-quality service and materials to its customers. It is a priority for us that you feel satisfied with your purchase.

Can I request a customized delivery to fit my specific needs?

Yes, at iDumpster we are always ready to provide you with a customized service to fit your needs and requirements.

Can I schedule a delivery for a specific day?

Yes, with our construction materials sale and delivery service, we offer you the option to schedule your delivery for a specific day. Be sure to ask about scheduled delivery options before placing your order.

Can I receive an invoice or receipt after placing my order?

Yes. We will provide you with invoices or receipts after placing an order. Be sure to ask about this option before placing your order.

How quickly can I receive my materials after placing an order?

The delivery time may vary depending on the delivery location. iDumpster offers same-day fast deliveries, while others may require a waiting time of several days. Be sure to ask about delivery times when placing your order.

Can I place an order online?

Of course, for your convenience, iDumpster offers you the option to place orders for your materials online. You can do it through this website or through our social media channels.

Do you offer promotions or discounts to frequent customers?

Of course, iDumpster rewards your preference by offering preferential prices to those who become frequent customers. Don't forget to ask how to obtain and when to get discounts or promotions.

Do You Have a Question That is Not on this List?

Feel free to give us a call at 408-497-6786 or click on the chat button and one of our live representatives will be right with you.

Get in Touch

If you have any questions, comments, or suggestions, please don’t hesitate to get in touch with us.
We are here to assist you with whatever you need and are committed to providing you with the best experience

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2235 Story Rd, San Jose, CA 95121

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(408) 222-2030

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